Refund and Cancellation Policy
At Ahaarkart, we strive to ensure your satisfaction with every purchase made through our platform. Below, we outline our policies regarding refunds and cancellations to provide clarity and transparency.
1. Refunds
We understand that there may be instances where you need to return a product. Our refund policy allows for eligible refunds within 30 days of the purchase date. To be eligible for a refund, the following conditions must be met:
- The item must be unused and in the same condition as received.
- It must be returned in its original packaging.
- Proof of purchase, such as a receipt or order confirmation, is required.
To initiate a refund request, please contact our customer support team at support@ahaarkart.com. Kindly provide your order details and the reason for the refund request. Once your return is received and inspected, we will process the refund accordingly.
Please note that certain items, such as perishable goods or personalized products, may not be eligible for refunds unless they are defective or damaged upon receipt.
2. Cancellations
You may cancel an order within 24 hours of placing it, provided that the item has not been shipped or processed for delivery. To cancel an order, please log in to your Ahaarkart account, locate the order in your order history, and follow the cancellation instructions. If you encounter any issues or need assistance, feel free to reach out to our customer support team.
For cancellations requested after the 24-hour window or once the item has been shipped, please refer to our refund policy mentioned above.
3. Refund Processing Time
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 5-7 business days. Please note that the processing time may vary depending on your payment provider.
Contact Us
If you have any questions or concerns regarding our refund and cancellation policy, please don’t hesitate to contact us at support@ahaarkart.com. Our dedicated customer support team is here to assist you and ensure your shopping experience with Ahaarkart is seamless and enjoyable.